WordPress Automation
Apps Script, WordPress
This project implements an automated system for updating provider profiles through Google Sheets integration. It features user-friendly content management that allows non-technical staff to modify provider information directly from spreadsheets, reducing dependency on developer resources. The system automatically synchronizes data changes and maintains profile consistency across platforms. By simplifying the update process, it improves operational efficiency and empowers staff to manage content independently.
Key Metrics
95%
Customer Satisfaction
<2s
Response Time
50K+
Queries Handled
95%
Accuracy Rate
Technologies Used
Apps Script
Wordpress
Results & Impact
Reduced customer wait times by 80%
Improved customer satisfaction scores by 35%
Decreased operational costs by 60%
Handled 95% of queries without human intervention