N8N AI Agent
n8n, OpenAI
This project revolutionizes customer service in the telecommunications industry by deploying an intelligent AI agent capable of understanding complex customer queries about NBN services. The system integrates multiple data sources, provides real-time service status updates, and can escalate to human agents when necessary.
Key Metrics
95%
Customer Satisfaction
<2s
Response Time
50K+
Queries Handled
95%
Accuracy Rate
Technologies Used
N8N
Open AI
Results & Impact
Reduced customer wait times by 80%
Improved customer satisfaction scores by 35%
Decreased operational costs by 60%
Handled 95% of queries without human intervention