Your AI uses CRM data to call customers with full context. It knows their name, history, and exactly what to say so calls feel personal instead of generic.
"Last inspection 8 months ago. Interested in annual service plan. Prefers calls before noon."
The same dialer, the same minute of someone's day, but the conversation starts on completely different footing. One sounds like a list. The other sounds like a colleague calling back.
"Hi, this is <Company>. We're reaching out to all our customers about scheduled maintenance options. Do you have a moment?"
"Hi Sarah, calling about the coil-line camera we commissioned last July. Quick check-in on the sensor drift we flagged. Got two minutes?"
Every call is customized with CRM variables so outreach feels relevant, timely, and human.
"Hi {FirstName}, this is Ada from elunic. I'm calling because your {Product} was commissioned about {MonthsSinceInstall} months ago — that's right around when we usually book the {NextService}. Quickest slot we have near your site is {NextOpenSlot}. Does that work, or would another morning suit you better?"
Built to work quietly in the background, handling conversations naturally while your workflow keeps moving.
The AI loads names, history, preferences, notes, and prior conversations before each call.
Calls are triggered by due dates, reminders, and renewal windows instead of random blast dialing.
The AI can reference prior discussions so customers feel remembered, not cold-called.
When customers say yes, appointments can be scheduled immediately with no manual handoff.
Use one script template with variables that adapt naturally to each contact in your CRM.
If needed, AI transfers to a human agent with live context so the conversation continues smoothly.
Everything you need to know before getting started
Launch personalised AI outbound campaigns that use real
CRM context and convert more calls into bookings.