Automated HR, finance, and quality workflows for
SoftDev replaced recurring operational work with reliable automated systems for HR, finance, document routing, and AI-assisted quality review.
Multiple automations, one connected operating system.
Eluna turns a plain request into a governed AI-agent action.
Eluna is an automation platform that lets teams ask for work in plain language, from Slack, Microsoft Teams, or an API, and have an AI agent carry it out safely inside their own environment.
Every request is grounded in company procedures, checked against approval rules, executed in an isolated workspace, and delivered back with live progress and a full audit trail.
Ask from where your team already works
Slack
Ask in a channel or thread. Progress and the final answer come back in the same thread.
Microsoft Teams
The full conversation context is fetched automatically, so nobody has to repeat themselves.
HTTP API
Connect any system with an API key and receive status and results on your own callback URL.
How a request flows through Eluna
- 01
Request comes in
A request arrives from Slack, Teams, or the API. The middleware receives it and issues a short-lived, scoped access token.
- 02
Instant acknowledgment
The sender is acknowledged immediately while the work continues in the background, so nobody waits on a blank screen.
- 03
Understand and ground
The request is classified, the tenant setup is loaded, and the right standard procedures are found so the agent follows your process.
- 04
Govern
Company rules and an AI risk check decide whether approval is needed. If so, a person approves or denies it before anything happens.
- 05
Execute in isolation
The AI agent runs inside the tenant's own environment and calls platform modules as needed, with automatic failover between AI providers.
- 06
Deliver with live progress
Status and reasoning stream into the thread while it works, and the final answer is posted back with a full audit trail.
Ten modules, one connected platform
Artifacts
Durable store for generated reports, dashboards, and documents, shareable as secure previews.
SOPs
Standard operating procedures with smart search and linked procedures, so agents follow the right process.
Knowledge
Semantic search across company reference knowledge, returning the exact sections that matter.
Connections
One registry of every agent and service connection, with credentials never stored in full.
Approval
Human-in-the-loop gateway that routes risky actions to the right approver in Slack.
Vault
Encrypted secrets store where nothing is revealed without explicit authorization and an audit trail.
Workloads
Event-tracked work items such as orders, support, and triage, with boards, SLAs, and metrics.
Automations
Registry of automations built in tools like n8n, Make, and cron, for full traceability.
Agent Console
A chat surface showing live, nested progress and results while the agent works.
Testbench
Automated evaluation that runs question sets and scores the answers against references.
Quality that keeps improving
Every answer is measured. Automatic scoring and user feedback flow into quality reports that show what to fix next, so Eluna gets better with use.
- 01
Every run is scored
An AI judge rates each completed run from 0 to 1, with a one-line reason, and sorts it into low, mixed, or high quality.
- 02
Users give feedback
Thumbs up and thumbs down buttons appear on every answer, with a short survey after a thumbs down.
- 03
Weak runs are analyzed
Low-scoring runs are re-checked to find the root cause, whether a missing procedure or a skill that needs updating.
- 04
A daily report drives fixes
A daily Slack report ranks the top root causes and the most severe cases, so the team knows exactly what to improve.
Built to be trusted
Governed by design
Procedure grounding, AI risk checks, and human approval sit in front of every side-effecting action.
Isolated per tenant
Each customer has its own workspace, credentials, skills, and data. Nothing crosses tenants.
One secure token
A short-lived, environment-scoped token unlocks every module, and secrets are redacted everywhere.
Role-based access
Members use the platform. Admins configure it and hold the keys, enforced at every layer.
Turning manual work into a scalable workflow engine.
Fewer errors
Repetitive checks moved out of manual hands.
Faster response time
HR, managers, and employees get updates without manual follow-up.
Clearer decisions
Eluna explains the issue and suggests what to fix next.
Operational clarity
Documents, payroll summaries, and reminders became easier to track.